:root{--navy:#0b1736;--gold:#c9a227;--text:#fff;--muted:#f5f7fb}
#bl-launch{position:fixed;right:18px;bottom:18px;background:var(--navy);color:var(--text);border-radius:999px;padding:14px 18px;box-shadow:0 8px 24px rgba(0,0,0,.25);font-family:system-ui,Segoe UI,Roboto;display:flex;gap:10px;cursor:pointer;z-index:99999}
#bl-launch .dot{width:10px;height:10px;background:var(--gold);border-radius:50%}
#bl-chat{position:fixed;right:18px;bottom:78px;width:360px;max-width:92vw;height:560px;max-height:78vh;background:#fff;border:1px solid rgba(0,0,0,.08);border-radius:16px;box-shadow:0 16px 48px rgba(0,0,0,.25);overflow:hidden;display:none;z-index:99998}
#bl-chat header{background:linear-gradient(135deg,var(--navy),#0e1c47);color:var(--text);padding:14px 16px;display:flex;align-items:center;justify-content:space-between}
#bl-chat header h3{margin:0;font-size:15px}
#bl-chat header span{font-size:12px;opacity:.85}
#bl-chat .body{padding:12px;background:var(--muted);height:calc(100% - 54px);overflow:auto}
.card{background:#fff;border-radius:12px;border:1px solid #e7e7ec;padding:12px;margin:10px 0}
.card h4{margin:2px 0 8px 0;color:#111}
label{display:block;font-size:12px;margin:8px 0 4px}
input,select,textarea{width:100%;padding:10px 12px;border-radius:10px;border:1px solid #d9dbe0;font-size:13px}
.actions{display:flex;gap:8px;margin-top:10px}
.actions button{flex:1;padding:10px 12px;border-radius:12px;border:0;font-weight:600;cursor:pointer}
.primary{background:var(--gold);color:#111}
.ghost{background:#eef1f7}
small.muted{display:block;margin-top:6px;color:#555;font-size:11px}
.success{border-left:4px solid #46c37b}